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F.A.Q. - Package Protection

What is SavedBy shipping protection?

SavedBy is optional package protection offered at checkout. It covers lost, stolen, or damaged packages—the exact issues carriers rarely take responsibility for.

If something goes wrong in transit and you added SavedBy, your reorder or refund is handled through their claim process.

What happens if I decline SavedBy?

If you remove SavedBy at checkout, you are choosing to ship without protection.

In that case:

  • You assume responsibility for lost, stolen, or damaged packages.
  • Legendary Aviation Coffee is not required to replace or refund orders affected by carrier issues. We will make an effort to assist, there will be a surcharge for our time and effort of $25.00 to file any claims.
  • Any claims must be taken directly to USPS, UPS, or FedEx.

This keeps the process fair and transparent for everyone.

Does SavedBy cover shipping costs or taxes?

No. SavedBy covers the value of the products only. Shipping charges, taxes, duties, and the protection fee itself are not refundable.

How do I file a SavedBy claim?

After purchase, SavedBy emails you your protection details. If something happens, you file the claim through their portal using your order number.

They handle the claim and resolution directly.

Does free shipping include insurance?

No. Free shipping uses USPS Ground Advantage or its current USPS equivalent, and it does not include insurance unless you add SavedBy at checkout.

The carrier delivered my package to the wrong address—am I covered?

SavedBy does not cover incorrect addresses entered at checkout. If the wrong address is entered by the customer, carriers generally will not insure or reroute the package, and it may be unrecoverable.

Always double-check your shipping details before submitting your order.

You are able to file a claim direct with the shipping carrier to find your package.

Other F.A.Q.

Air-Roasted Specialty Coffee FAQ

Clear, direct answers to the questions Legends ask most about our coffee, quality standards, sourcing, shipping, and package protection. Legendary Aviation Coffee is a disabled veteran-owned specialty coffee roaster based in Rockwall, Texas.

Coffee & Roasting

What is air roasted coffee?

Air roasted coffee is coffee roasted by suspending the beans in a vortex of hot, clean air instead of tumbling them in a metal drum. Drum roasting can scorch beans or let them pick up smoke. Air roasting keeps the heat clean and even.

The result is an even roast with no bitterness, no burnt flavors, just high-clarity flavor and rich complexity. This is not your gas station dark roast. This is coffee engineered for taste.

Is single origin coffee better?

Single origin coffee is better when you want clarity, traceability, and the natural flavor of a specific farm or region. Legendary Aviation Coffee is single origin only. No artificial flavoring, no syrups, no gimmicks.

Each origin has its own natural tasting notes, and our air roasting plus craft-batch approach highlights that without masking it. You are drinking pure coffee, not a chemistry project.

What is specialty grade coffee?

Specialty grade coffee is coffee that has been rigorously graded, is defect-free, and cups above 80 points on the 100-point coffee quality scale. Only a small percentage of global coffee qualifies as true specialty grade.

We only roast those beans. Nothing lower makes it into a Legendary bag.

What does an 85 coffee score mean?

An 85 coffee score means the coffee has earned a high specialty-grade rating based on quality, flavor, aroma, sweetness, acidity, body, balance, and overall cup experience. Anything 80 or above is considered specialty grade.

Our coffees are independently scored 85 and above, which puts them in the elite tier of global coffee quality. And 90 and above is rare air, the kind of cup that stops you mid-sip. That is exactly what our Dominican Republic coffee brings to the table.

Why does air roasted coffee taste smoother?

Air roasted coffee tastes smoother because the beans are never scorched. Air roasting delivers a clean, even roast with no smoke contamination.

Combine that with Tier 1 beans and craft-batch roasting and you get a cup that is naturally smooth and complex. No creamer required.

Quality, Standards & Sourcing

Is Legendary Aviation Coffee fair trade?

We go a step above fair trade. Our model is direct trade and relationship-driven sourcing, which puts more money in farmers' hands and gives us access to Tier 1, top 1% quality beans.

Fair trade is fine. Direct trade is better, for farmers and for your cup.

Why don't you offer organic certified coffee?

Organic certification is a label, not a guarantee of quality. Specialty-grade coffee often exceeds organic farming standards because farmers must follow elite practices to produce high-scoring coffee.

We choose farms based on quality, sustainability, ethics, and integrity, not whether they paid for a certification stamp.

Is coffee mold a real concern?

Mold and toxin concerns are often overstated in marketing, especially when specialty-grade sourcing, drying, sorting, and storage are handled correctly. Our sourcing partners follow industry-leading practices:

  • Proper drying
  • Thorough sorting
  • Clean storage
  • Climate control

Specialty-grade coffee is held to much higher standards than bulk commodity coffee, and we roast only the top 1%. Your cup is clean, safe, and built for clarity.

Aviation, Veterans & Our Story

What is aviation coffee?

Aviation coffee is coffee built around aviation culture, military heritage, and the people who love flight. Legendary Aviation Coffee is a disabled veteran-owned coffee roaster based in Rockwall, Texas. Every coffee is aviation-inspired, air-roasted, single origin, and specialty grade.

We are not another generic coffee brand with a plane slapped on the bag. We live the culture.

Is Legendary Aviation Coffee veteran owned?

Yes. Legendary Aviation Coffee Company is 100% disabled veteran-owned. Our founder is a U.S. Army Aviation veteran and former flight test engineer who built this company around aviation, discipline, craft, and service.

We roast in Rockwall, Texas, and donate 10% of profits to veteran and aviation-focused nonprofit organizations. Great coffee should do more than taste good.

What is the best coffee for pilots?

The best coffee for pilots is smooth, clean, flavorful, and never bitter. Pilots do not need burnt gas-station coffee pretending to be fuel. They need a cup that performs: specialty-grade, air-roasted, single origin, and built for clarity.

That is why people call us the Top Gun of Coffee. We are not your average coffee roaster, and we never will be.

Brewing & Storage

How fresh should coffee be when ordered?

Coffee should be roasted close to when it ships, not months in advance. Our coffee is roasted in craft batches weekly, not mass production runs. Your order is roasted shortly before shipping.

You will taste the difference immediately in clarity, aroma, and sweetness in the cup.

What grind size should I use for coffee?

The right grind size depends on your brewing method:

  • French Press: coarse
  • Drip brewer: medium
  • Pour over (V60 or Chemex): medium-fine
  • Espresso: fine

If you want help dialing it in, reach out and we will help you match grind to gear.

What is the best way to store coffee?

Store coffee in an airtight container, away from light, heat, and moisture. Do not refrigerate or freeze it, because that damages the oils and flavor structure.

For maximum clarity and aroma, buy whole bean and grind right before brewing.

Can I visit your roasting facility in Rockwall, Texas?

Not yet, but soon. We are building toward more public-facing experiences.

Follow our social channels for pop-ups, events, and behind-the-scenes drops where you can meet the team and taste what we roast.

Shipping, Orders & Package Protection

What is SavedBy shipping protection?

SavedBy is optional package protection offered at checkout. It covers lost, stolen, or damaged packages, the exact issues carriers rarely take responsibility for.

If something goes wrong in transit and you added SavedBy, your reorder or refund is handled through their claim process.

What happens if I decline SavedBy shipping protection?

If you remove SavedBy at checkout, you are choosing to ship without protection. In that case:

  • You assume responsibility for lost, stolen, or damaged packages.
  • Legendary Aviation Coffee is not required to replace or refund orders affected by carrier issues.
  • Any claims must be taken directly to USPS, UPS, or FedEx.

This keeps the process fair and transparent for everyone.

Does SavedBy cover shipping costs or taxes?

No. SavedBy covers the value of the products only. Shipping charges, taxes, duties, and the protection fee itself are not refundable.

How do I file a SavedBy claim?

After purchase, SavedBy emails you your protection details. If something happens, you file the claim through their portal using your order number.

They handle the claim and resolution directly.

Does free shipping include insurance?

No. Free shipping uses USPS Ground Advantage or its current USPS equivalent, and it does not include insurance unless you add SavedBy at checkout.

The carrier delivered my package to the wrong address. Am I covered?

SavedBy does not cover incorrect addresses entered at checkout. If the wrong address is entered by the customer, carriers generally will not insure or reroute the package, and it may be unrecoverable.

Always double-check your shipping details before submitting your order.