Shipping policy

Shipping Policy

Effective Date: May 29, 2026

At Legendary Aviation Coffee Company, we handle shipping with the same precision we roast: clean, controlled, and built around transparency. This policy explains carriers, free shipping, package protection, and what happens if something goes wrong in transit. By placing an order, you agree to the terms below.

1. Free Shipping

Orders of $49 or more shipped within the United States qualify for free shipping on our coffee, syrups, teas, stickers, mugs, and drinkware. The $49 threshold is measured on the order subtotal after any discounts, as shown at checkout.

Free shipping applies to the lowest-cost shipping method available for your order's weight and destination. This is typically USPS Ground Advantage, but we reserve the right to select the most cost-effective carrier and service level for free-shipping orders. If you prefer a faster service or a different carrier, you can choose a paid option at checkout instead.

Free shipping does not apply to:

  • Subscription orders
  • Apparel, event supplies, equipment, and other items fulfilled by print or third-party partners
  • Items fulfilled by third-party partners or manufacturers
  • International shipments
  • Wholesale, partner, and airpot delivery orders

Free shipping and promotional discounts may not be combined with other promotions or special pricing unless explicitly stated. Legendary Aviation Coffee Company reserves the right to modify or revoke free shipping eligibility when discount codes or special pricing programs reduce an order below standard retail pricing.

2. Carriers and Delivery Options

We ship primarily through USPS, with UPS and other carrier options offered at checkout when available for your address. Rates shown at checkout are calculated in real time from your order's weight, destination, and the carrier's current pricing. Packaging and carrier selection are at our discretion, and we may use alternative carriers, packaging, or methods when it helps get your order to you safely and efficiently.

3. SavedBy Package Protection

We offer SavedBy Package Protection at checkout. This optional protection covers:

  • Lost packages
  • Stolen packages
  • Packages damaged in transit

If you add SavedBy and something goes wrong in transit, file your claim through the SavedBy link in your order emails, and we will help with any documentation the claim needs.

If SavedBy protection is declined, the customer assumes responsibility for shipping-related loss, theft, or damage once the package is in the carrier's hands. Without SavedBy, Legendary Aviation Coffee Company reserves the right to decline refunds, replacements, or reshipments for carrier-related issues outside our control, and lost or damaged packages must be handled directly with the carrier.

4. Order Processing and Transit Times

Orders typically process within 1 to 3 business days. High-volume periods, holidays, and promotional events may extend processing time. Transit times vary by carrier and destination. A tracking number is emailed once your order ships so you can follow its progress.

Subscription and partner-fulfilled items may carry separate shipping rates and delivery timelines because of third-party fulfillment.

Please make sure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information, and reshipment of a package returned to us for an address error may require an additional shipping charge.

5. International Shipping

International shipping is available at checkout for most of our coffee, syrups, and teas. International orders pay the carrier rate shown at checkout and are not eligible for free shipping. Any customs duties, import taxes, or fees assessed by the destination country are the customer's responsibility, and international transit times vary widely by destination.

6. Shipping Liability

Once a package is handed to the carrier, liability for the package transfers to the carrier. Our commitment is to package every order carefully and to help you through the SavedBy claim process when you have added protection at checkout. If your order arrives damaged, email us a photo at orders@legendaryaviationcoffee.com and we will point you to the fastest resolution.

7. Returns and Exchanges

All returns and exchanges are governed by our Refund Policy.

8. Contact

For order questions or support: orders@legendaryaviationcoffee.com

Legendary Aviation Coffee Company reserves the right to update or modify this policy at any time. Please review it periodically for the most current version.