Effective Date: June 20, 2023
At Legendary Aviation Coffee, we are committed to providing prompt and reliable shipping services for your coffee orders. This Shipping Policy outlines the details and guidelines related to our shipping procedures. By placing an order on our website, you agree to comply with the terms and conditions outlined herein.
1. Shipping Methods and Carriers:
We primarily utilize USPS (United States Postal Service) for shipping your coffee orders. We have partnered with USPS to avail discounted rates through the Shopify vendor deal. The specific shipping methods we employ are as follows:
- For orders containing 2 or fewer bags of coffee: We utilize USPS Priority Mail, utilizing a padded envelope for secure transportation.
- For orders containing 3 or more bags of coffee: We will ship your order via USPS Priority Mail, utilizing a medium-sized Priority Flat Rate Box to ensure safe delivery.
- For orders containing 6 or more bags of coffee: We will ship your order via USPS Priority Mail, utilizing a large-sized Priority Flat Rate Box for optimal protection during transit.
Please note that these shipping methods are subject to change at our discretion. We reserve the right to employ alternative shipping carriers or methods if necessary, to ensure efficient delivery of your order.
2. Shipping Rates and Transit Times:
Shipping rates are calculated based on the weight and destination of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase.
Transit times vary depending on the destination and shipping method selected. Once your order is processed and shipped, you will receive a shipping confirmation email containing relevant tracking information. This will allow you to monitor the progress of your shipment.
3. Order Processing and Fulfillment:
We strive to process and fulfill orders in a timely manner. Typically, orders are processed within 1-3 business days from the date of purchase. However, please allow for additional processing time during peak seasons or promotional periods.
Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues. We are not responsible for any errors or delays caused by incorrect shipping information provided by the customer.
4. International Shipping:
At this time, we only offer shipping within the United States. We do not ship internationally, including U.S. territories, APO/FPO addresses, or P.O. boxes. We apologize for any inconvenience caused.
5. Shipping Liability and Insurance:
Once your order is handed over to the designated shipping carrier, the responsibility for the shipment transfers to the carrier. We are not liable for any loss, damage, or theft that may occur during transit. However, we take utmost care in packaging your orders securely to minimize the risk of damage.
If you believe your shipment is lost, damaged, or missing, please contact the shipping carrier directly using the provided tracking information. In case of any issues, we will do our best to assist you in resolving the matter.
6. Returns and Exchanges:
For information regarding our returns and exchanges policy, please refer to our dedicated Returns Policy page.
7. Contact Information:
If you have any questions, concerns, or inquiries regarding our Shipping Policy, please contact our customer support team at firstname.lastname@example.org.
Legendary Aviation Coffee reserves the right to update or modify this Shipping Policy at any time without prior notice. It is your responsibility to review this policy periodically to stay informed of any changes.
Thank you for choosing Legendary Aviation Coffee! We appreciate your support and look forward to serving you with the finest coffee and exceptional shipping services.