Refund Policy
Refund Policy
Last Updated: August 24, 2024
At Legendary Aviation Coffee LLC, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a satisfaction guarantee on all our products. Please review the following Refund Policy carefully before making a purchase.
1. Eligibility for Refunds
To be eligible for a refund, the product must have been purchased directly from legendaryaviationcoffee.com. Products bought from third-party retailers or resellers are not eligible for refunds.
2. Timeframe for Refunds
You have 7 days from the date of delivery to request a refund. Unfortunately, if more than 7 days have passed since the delivery date, we cannot offer you a refund or exchange.
3. Conditions for Refunds
To qualify for a refund, the product must be returned in its original packaging and in the same condition as when you received it. We reserve the right to refuse a refund if the product has been opened, used, or damaged.
4. Process for Refunds
To request a refund, please email us at orders@legendaryaviationcoffee.com with your order number and the reason for your request. We will process your request promptly. If approved, your refund will be issued to your original form of payment within 7-10 business days.
5. Shipping Costs for Refunds
You are responsible for covering the cost of shipping the product back to us for a refund. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not liable for lost or damaged packages during return shipping.
6. Exchanges
If you wish to exchange a product, please email us at orders@legendaryaviationcoffee.com with your order number and the reason for your exchange. We will process your request promptly. If approved, we will ship the new product to you and provide instructions for returning the original item.
7. Limited Warranty
Our products come with a limited warranty against defects in materials and workmanship for 30 days from the date of delivery. If you believe your product is defective, please email us at orders@legendaryaviationcoffee.com with your order number and a description of the issue. We will address your concern as quickly as possible.
8. Changes to Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Please check this page periodically for changes. By using legendaryaviationcoffee.com, you agree to be bound by the current version of the Refund Policy.